Withdrawal & Returns

You have a 14-day right of withdrawal from the day you receive your order.

If you wish to return one or more items, please contact our customer service at service@li-ning.dk within the 14-day withdrawal period. We will provide you with instructions on how to return your order.

Please note that return shipping costs are the responsibility of the customer unless otherwise agreed.

During special periods, such as Christmas, we may offer an extended return period. Any temporary changes to our return policy will always be announced on our website.

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Complaints

If you have received a faulty or incorrect item, please contact our customer service at service@li-ning.dk. Include your order number, a description of the issue, and photos if relevant. We will help you resolve the matter as quickly as possible.

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Physical Returns

If you are in Denmark, you are also welcome to return your items or submit a complaint in person at our showroom and warehouse in Herlev.

You can find our address and opening hours HERE.